Privacy Policy

1. General

FireCooking (hereinafter: “the Business”) respects the privacy of users of the website and undertakes to act in accordance with the applicable laws of the State of Israel, including the Protection of Privacy Law, 5741–1981, and the regulations enacted pursuant thereto.

This Privacy Policy is intended to explain what information is collected on the website, how it is used, and what measures are taken to protect it.

Use of the website constitutes consent to this Privacy Policy.

2. Types of Information Collected

When using the website, the following types of information may be collected:

2.1 Information Provided by the User

Full name
Phone number
Email address
Shipping or pickup address
Additional contact details required to place an order or provide a service

2.2 Information Collected Automatically

IP address
Browser type and operating system
Statistical and anonymous information regarding website usage
Cookies and/or similar technologies

The Business does not knowingly collect sensitive information, unless required by law or with the user’s explicit consent.

3. Purposes of Using the Information

The information collected on the website may be used, among other things, for the following purposes:

Operating the website and providing sales services
Processing orders and supplying products
Providing customer service and responding to inquiries
Improving user experience and website operation
Complying with legal and regulatory requirements

4. Disclosure of Information to Third Parties

The Business will not transfer personal information to third parties except in one or more of the following cases:

For the purpose of completing a transaction (such as payment processors, credit card companies, delivery providers)
In accordance with legal requirements, a court order, or a demand by a competent authority
To protect the rights of the Business or a third party
In the event of a transfer of business activity, merger, or structural change

5. Information Security

The Business takes reasonable and accepted measures to secure the information collected on the website and to prevent unauthorized access.

However, it is clarified that absolute security of information in computer systems or on the internet cannot be guaranteed, and the Business shall not be liable for damage caused as a result of hacking, malfunction, or an information security incident beyond its control.

6. Cookies and Tracking Technologies

The website uses Cookies and/or similar technologies for its ongoing operation, statistical analysis, and improving the user experience.

The user may configure their browser to block Cookies or to alert about their use; however, blocking Cookies may impair certain website functionalities.

7. Marketing Communications

The Business may send the user updates, offers, or marketing information by electronic means, subject to the user’s consent and in accordance with the Communications Law (Telecommunications and Broadcasting), 5742–1982.

The user may request to be removed from mailing lists at any time.

8. User Rights

In accordance with the law, the user may review the information stored about them and request its correction or deletion, subject to legal provisions and the need to retain information for legal or operational purposes.

Requests on this matter may be submitted using the contact details provided on the website.

9. Data Retention

Information will be retained in the Business’s databases for the period required to fulfill the purposes for which it was collected, or as required by law.

10. Changes to the Privacy Policy

The Business reserves the right to change or update this Privacy Policy at any time.

The updated version will be published on the website and will take effect upon publication.

11. Contact

For any questions or requests regarding this Privacy Policy, you may contact the Business using the contact details published on the website.

Use of the website, including placing an order, constitutes confirmation that the user has read and agreed to this Privacy Policy.

In the event of any discrepancy or inconsistency between the Hebrew version and the English version of this Privacy Policy, the Hebrew version shall prevail.